Document Overview

General Overview

Advanced Invoicing for Multi-Tutor Businesses

Understanding Invoicing Subscription Plans

Introduction | Invoicing by Evallo

Getting Started

Understanding Transaction Fees When Processing Invoices

Understanding Invoice Statuses

Understanding Automated Invoicing

Overview of All Invoicing Features

Understanding Manual Invoicing

Managing Invoices

Processing Refund Requests for an Invoice

Editing Existing Invoices

Bulk Invoice Generation for Multiple Families

Splitting Payments for a Manual Invoice

Payment Processing

Canceling an Invoice and Handling Overdue Payments

Transaction Reconciliation: Matching Payouts with Invoice Payments

Understanding Payouts: How Businesses Receive Funds

Understanding Auto-Deduct to Collect Payments from Families

Accepting Payments: How Parents and Students Can Pay Invoices

Managing Families

Managing Credits for Families

Managing Families and Billing Plans

All Products

Calendar

Understanding Payouts: How Businesses Receive Funds

All Products

Invoicing

Understanding Payouts: How Businesses Receive Funds

All Products

Invoicing

Understanding Payouts: How Businesses Receive Funds

Understanding Payouts: How Businesses Receive Funds

Understanding Payouts: How Businesses Receive Funds

Once a payment is received, it is sent to your bank account within 2 days as a Payout

How Payouts Work

When a parent makes a payment, the funds first go through Evallo’s payment processing system before being transferred to the business’s bank account. Unlike manual withdrawals, payouts are automated , meaning businesses don’t need to request them manually.

How the Payout Process Works

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  1. Parent makes a payment → The transaction is recorded in Evallo.

  2. Convenience fees are deducted → If the business covers transaction fees, the system deducts them before processing the payout.

  3. Payout is scheduled → The net amount (after fees) is transferred.

  4. Funds arrive in the business’s bank account → The payout is completed within 2 business days.

💡 Example: If a parent pays $500 for tutoring, and the convenience fee is 2.9%, Evallo deducts $14.50 before processing the payout. The business then receives $485.50 in their bank account.

How Payouts Work

When a parent makes a payment, the funds first go through Evallo’s payment processing system before being transferred to the business’s bank account. Unlike manual withdrawals, payouts are automated , meaning businesses don’t need to request them manually.

How the Payout Process Works

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  1. Parent makes a payment → The transaction is recorded in Evallo.

  2. Convenience fees are deducted → If the business covers transaction fees, the system deducts them before processing the payout.

  3. Payout is scheduled → The net amount (after fees) is transferred.

  4. Funds arrive in the business’s bank account → The payout is completed within 2 business days.

💡 Example: If a parent pays $500 for tutoring, and the convenience fee is 2.9%, Evallo deducts $14.50 before processing the payout. The business then receives $485.50 in their bank account.

Payout Timeline: When Will You Get Paid?

Payouts are processed  within 2 business days  from the time the payment is made. This means:

  • If a payment is collected on Monday, the payout will arrive by Wednesday.

  • If a payment is collected on Friday, the payout may arrive by Tuesday (since weekends don’t count as business days).

Factors That Can Delay Payouts:

Bank holidays and weekends can shift the deposit date.High-value transactions may rarely require extra verification before payout.Failed or declined parent payments will not be included in payouts.

Payout Timeline: When Will You Get Paid?

Payouts are processed  within 2 business days  from the time the payment is made. This means:

  • If a payment is collected on Monday, the payout will arrive by Wednesday.

  • If a payment is collected on Friday, the payout may arrive by Tuesday (since weekends don’t count as business days).

Factors That Can Delay Payouts:

Bank holidays and weekends can shift the deposit date.High-value transactions may rarely require extra verification before payout.Failed or declined parent payments will not be included in payouts.

Tracking Payouts (Future Feature)

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At the moment, Evallo does not provide built-in tracking for payouts. Businesses cannot view payout breakdowns directly within the platform.

What You Can Do Instead

  • Check your business bank account – Payouts should arrive within 2 business days of a parent’s payment.

  • Monitor transaction confirmations – Payment confirmation emails indicate when the funds are being processed.

  • Ensure your bank details are correct – Incorrect bank information can cause payout failures.

Upcoming Feature:

Evallo plans to introduce payout tracking functionality in the future, allowing businesses to see which transactions are included in each payout.
Evallo plans to introduce payout tracking functionality in the future, allowing businesses to see which transactions are included in each payout.
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Understanding Convenience Fees and Surcharging

By default, businesses cover the convenience fee on transactions. However, Evallo allows businesses to pass this fee onto parents as a surcharge.

How Fees Impact Payouts

  • If the business covers the fee, the convenience fee is deducted from the payout amount.

  • If the business passes the fee to parents, the invoice total is increased, ensuring the business receives the full intended payment.

Example: A session costs $100. If the business absorbs the 2.9% fee, their final payout is $97.10. If the fee is added as a surcharge, the parent pays $102.90, and the business receives the full $100.

tutor billing software pricing

Understanding Convenience Fees and Surcharging

By default, businesses cover the convenience fee on transactions. However, Evallo allows businesses to pass this fee onto parents as a surcharge.

How Fees Impact Payouts

  • If the business covers the fee, the convenience fee is deducted from the payout amount.

  • If the business passes the fee to parents, the invoice total is increased, ensuring the business receives the full intended payment.

Example: A session costs $100. If the business absorbs the 2.9% fee, their final payout is $97.10. If the fee is added as a surcharge, the parent pays $102.90, and the business receives the full $100.

What If a Payout Is Delayed?

If you don’t receive your payout within 2 business days, check the following:

  1. Confirm the payment was processed

    Only successful parent payments are included in payouts.If a parent’s payment was declined, it won’t be part of your payout.

  2. Check your bank account details

    Ensure your submitted bank information is correct.

  3. Look for processing delays

    Bank holidays and weekends can shift when deposits arrive.

If a payout has not arrived after 3 business days, contact Evallo Support for assistance.

Best Practices for Managing Payouts

✔ Understand your payout schedule so you know when to expect deposits.
✔ Enable surcharging if you want parents to cover transaction fees.
✔ Monitor your bank account regularly to confirm payouts are arriving as expected.

Best Practices for Managing Payouts

✔ Understand your payout schedule so you know when to expect deposits.
✔ Enable surcharging if you want parents to cover transaction fees.
✔ Monitor your bank account regularly to confirm payouts are arriving as expected.


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